Operations Opening Process Manual
Developed a complete step-by-step guide for conducting the opening of new merchandise
and food & beverage stores for the nations leading concessionaire. Services
included research, interviews with key subject matter experts, writing, manual design and
layout, coordination of reviews with corporate management, assessment of printing
alternatives, and coordination of final production.
1998 Sales Commitment Rally
Prepared script for a one-hour "game show" presentation designed to
illustrate incentives for sales force of leading telecommunications firm. Services
included concept development, research, scripting of action and dialogue among
participants, prepared questions and answers for contestants.
1998 Sales Kick-off Party
Developed "retro-70s" theme and trivia questions for social held in
conjunction with a sales kick-off meeting for leading telecommunications firm. Services
included research, question development, and scripting.
Small Business Success Stories
Created a series of 25 client "success stories" to illustrated services
provided by nationwide small business support organization. Services included research,
creative concept and theme for each story, writing, and coordination with clients
public affairs program.
History of Civil Engineering Displays
Designed series of lobby displays depicting the history of civil engineering for
leading architectural/engineering firm. Services included series topic outline,
procurement and selection of images for each display, writing accompanying text, and
coordination with client and A/V consultant.
FEMA Public Assistance Presentations
Developed 10- and 30-minute multi-media presentations designed to illustrate disaster
assistance services provided by the Federal Emergency Management Agency. Project included
coordination with agency representatives, concept development, scripting, selection of
images, and coordination with clients multi-media consultant.
The Life and Times of Ambrose Rucker
Prepared an 8-page illustrated article on local historical figure for inclusion in
national family-oriented publication. Services included research, writing, editing of
previously prepared material, coordination of layout and design, final production, and
coordination with publisher.
Flood Insurance Project 25th Anniversary Poster
Project manager and co-developer of poster recognizing the 25th anniversary of the
Federal Emergency Management Agencys National Flood Insurance Program. Services
included concept development, research, writing, coordination with graphic artist and
program consultant, selection of final design, and supervising production.
Employee Appreciation Gifts
Conceived, wrote, and produced humorous posters, displays, and poems to recognize
accomplishments of employees and volunteers of various companies and organizations.
Services included concept development, research, writing, selection of appropriate images,
design, production, and presentation.
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